Residents of your community voted to have their natural gas provided through governmental aggregation and your community chose the Northeast Ohio Public Energy Council (NOPEC) as your aggregation supplier. You recently received a letter from NOPEC because you are eligible to receive our exclusive member pricing on the generation portion of your bill.
Enrollment Options
You do not need to take any action to enroll in NOPEC’s Standard Program. However, if you decide not to participate, you must enter the opt-out code found on your NOPEC enrollment letter (see sample below) and enter the service address Zip Code for the account you wish to opt-out in the form below.
Additional Product Choices
You can also choose NOPEC’s Monthly Variable Price product*; the price will be $0.02/Mcf or $0.002/Ccf less than your Utility’s Standard Choice Offer. NOPEC also offers market-competitive 12 and 24-month fixed term products. Click here or call 855.667.3201 (855-NOPEC-01) for more information on these options.
*Enrollment in the Monthly Variable Price product is limited to 3.5% of NOPEC customers in the utility service territory and therefore subject to availability.
To opt out of NOPEC’s aggregation program, please enter your opt-out code found on the opt-out form attached to your NOPEC enrollment letter and enter the service address Zip Code for the account you wish to opt out.
Your opt-out code is only valid during the opt-out period listed in your enrollment letter.
Frequently Asked Questions
The Northeast Ohio Public Energy Council (NOPEC) is a governmental energy aggregation that supplies electricity and natural gas to hundreds of thousands of residential and small business customers in 240 member communities in 19 Ohio counties. NOPEC is a an opt-out aggregation that uses bulk-buying techniques to supply competitively-priced energy to its customers. For more information about NOPEC, visit nopec.org.
When a community joins NOPEC, all eligible accounts within that community are automatically enrolled as a part of the aggregation program, unless a resident or business chooses to opt out by one of the methods indicated in their enrollment letter.
Your local natural gas utility will be responsible for the delivery of natural gas to your home or business. Since your natural gas utility owns the pipes, they will continue to read your meter usage and send your bill. You should continue to call your local natural gas utility if you have a natural gas emergency.
Your account will be deemed ineligible for the rest of the aggregation term outlined in the Terms and Conditions enclosed with your letter and an enrollment will not be sent to your utility as long as your opt-out request is received by the deadline referenced in your letter
No. If you opt out of NOPEC and choose another natural gas supplier, check with your supplier to determine if there are any early termination fees that may be a part of your contract with them. If you decide to leave before the end date of your contract, you may be subject to those fees. Call the NOPEC Customer Care Center at 855.667.3201 (855-NOPEC01) for enrollment information.
As a NOPEC customer, you only pay for the natural gas supply that you use. There are no additional fees.
Contact NOPEC’s Customer Care Center at 855.667.3201 (855-NOPEC-01) for more information on budget billing.
There are several reasons why some residents or small businesses may not have received an enrollment letter:
- Customers may be under contract with another supplier and are not eligible.
- Customers may have been inadvertently excluded from the database acquired from the utility.
- Customers may have been excluded due to having an ineligible rate code on their account.
- Customers may have previously signed notice from the utility that prohibits them from releasing a customer's information to independent suppliers.
- Customers also may be ineligible because they are on Percentage of Income Payment Plan (PIPP) or Home Energy Assistance Program (HEAP), or are not current on their payments to the utility.
Customers who did not receive a notice and want to join the program should call NOPEC's Customer Care Center at 855.667.3201 (855-NOPEC-01) for eligibility verification and enrollment information.
